Shipping policy
Shipping Policy:
Shipping Policy — Pet Emporium
Where We Ship We currently ship to all 50 states within the United States.
Processing Time Orders are processed within 1-3 business days after payment confirmation.
Shipping Rates
- Free Shipping on orders over $45
- Standard Shipping: $5.99 on orders under $45
Delivery Time
- Standard Shipping: 7–15 business days after the order has been processed and shipped.
- Delivery times may vary depending on your location within the United States and factors outside our control, such as carrier delays or high-demand periods (holidays, sales events).
- Please note that processing time (1–3 business days) is separate from shipping time.
- Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
Note: In rare cases, international sourcing may extend delivery to up to 20 business days. If your order is delayed beyond the estimated timeframe, please contact us at support@petemporiumworld.com and we'll make it right.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@petemporiumworld.com and we will resolve the issue promptly.
Contact For shipping questions, reach us at support@petemporiumworld.com