Refund policy
Refund Policy:
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and in its original packaging
- Item must be in the same condition as received
Return shipping:
- If the return is due to a defective product or our error, we will cover the return shipping cost
- If the return is due to a change of mind, the customer is responsible for return shipping costs
Once we receive and inspect the returned item, we will process a full refund to your original payment method within 5-7 business days.
To initiate a return, please contact us at: support@petemporiumworld.com